Terms of Use

Terms of Use - Convexa

Last updated: June 26, 2025

1. Acceptance of Terms

By contracting or using our SaaS development services, you agree to these Terms of Use and all related guidelines and policies.

2. Service Description

Convexa offers:

  • Custom SaaS Development: Personalized applications with AI integration
  • WhatsApp + AI Solutions: Natural interface solutions for your audience
  • Partnership Model: 50/50 equity sharing with zero upfront cost
  • Complete Team: Development, support, and marketing teams included

3. Eligibility and Requirements

To use our services, you must:

  • Be an influencer or expert with an established audience
  • Provide valid and updated information about your business
  • Have a clear product/service that can be transformed into SaaS
  • Comply with partnership agreements and ethical standards

4. Service Process

4.1 Registration

  • Complete application form submission
  • Audience and business verification
  • Initial consultation and partnership discussion

4.2 Partnership Setup

  • Identity and business verification
  • Audience analysis and market validation
  • SaaS concept development and approval

4.3 Development and Launch

  • Custom SaaS application development
  • WhatsApp + AI integration setup
  • Team training and launch preparation

5. User Obligations

You commit to:

  • Provide truthful and updated information
  • Maintain confidentiality of program materials
  • Use services only for legal and professional purposes
  • Notify immediately about any issues or concerns
  • Respect intellectual property rights
  • Comply with professional standards and ethics

6. Appropriate Use of Services

6.1 Permitted Uses

  • Participation in SaaS development partnership
  • Access to developed applications and systems
  • Marketing and promotion of your SaaS application
  • Use of partnership resources according to agreement

6.2 Prohibited Uses

  • Sharing or transferring partnership rights to third parties
  • Use for illegal or fraudulent activities
  • Unauthorized reproduction of developed software
  • Violation of partnership agreements or ethical standards

7. Program Duration and Completion

  • SaaS Development: Duration varies by application complexity
  • Partnership: Ongoing collaboration with periodic reviews
  • Application launch and performance milestones
  • Continuous improvement and feature updates available

8. Program Termination

Programs may be terminated in case of:

  • Violation of terms of use
  • Inappropriate behavior during sessions
  • Non-payment of agreed fees
  • Request by the participant
  • Suspension of professional license

9. Responsibilities and Limitations

9.1 Our Responsibilities

  • Develop and maintain quality SaaS applications
  • Maintain secure and scalable infrastructure
  • Provide technical support and customer service
  • Notify about important system updates and improvements

9.2 Liability Limitations

  • We are not responsible for inappropriate use of developed applications
  • Losses due to partner marketing decisions
  • Issues caused by third-party services (WhatsApp, AI providers)
  • Unavailability of external systems beyond our control

10. Pricing and Payment

  • No upfront costs for partners - zero barrier to entry
  • Revenue sharing based on 50/50 partnership model
  • Monthly recurring revenue split according to agreement
  • Equity distribution as per partnership contract

11. Support and Service

We offer support for:

  • SaaS application usage and management
  • Technical issue resolution and maintenance
  • Marketing and customer acquisition guidance
  • Partnership process clarification

Support channels:

  • Email: suporte@convexatech.com.br
  • Phone: (11) 3456-7890
  • Hours: Monday to Friday, 8am to 6pm

Our services follow:

  • Brazilian software development regulations
  • Technology partnership standards
  • General Data Protection Law (LGPD)
  • Civil Code and applicable business legislation

13. Changes to Terms

We may modify these terms periodically. Significant changes will be communicated in advance. Continued use of services implies acceptance of new terms.

14. Termination

14.1 By User

  • May request program termination at any time
  • Must follow termination procedures

14.2 By Us

  • We may terminate participation for terms violation
  • In cases of security compromise
  • By determination of competent authorities

15. Conflict Resolution

In case of disputes:

  1. Attempt at amicable resolution
  2. Mediation or arbitration
  3. Jurisdiction of São Paulo, SP courts

16. General Provisions

  • These terms constitute complete agreement
  • Invalidity of clause does not affect the rest
  • Brazilian law applicable
  • Portuguese language prevails

17. Contact

For questions about these Terms:

Email: contato@convexatech.com.br
Phone: (11) 3456-7890
Address: São Paulo, SP

By using our services, you confirm having read, understood, and agreed to these Terms of Use.